Frequently Asked Questions
Everything you need to know about bringing comfort to your home.
What is the Sonno 100-night trial policy?
We want you to love your sleep experience. You can try our mattresses and bedding for up to 100 nights in your own home. If you aren't completely satisfied, we will arrange a free pickup and provide a full refund.
How long does shipping take for furniture and mattresses?
Standard shipping typically takes 5-10 business days depending on your location. For larger furniture items, our white-glove delivery team will contact you within 48 hours of your order to schedule a specific delivery window.
Are Sonno products made with sustainable materials?
Yes, sustainability is at our core. Our mattresses use OEKO-TEX certified foams and organic cotton covers, and our wooden furniture is crafted from FSC-certified timber to ensure minimal environmental impact.
Do you offer financing options for larger purchases?
Absolutely. We partner with Klarna and Affirm to offer flexible payment plans, allowing you to split your purchase into interest-free installments or monthly payments.
How do I care for my Sonno linens and bedding?
To maintain the quality of your linens, we recommend machine washing in cold water on a gentle cycle with mild detergent. Tumble dry on low heat and remove promptly to minimize wrinkling.
What kind of warranty comes with my purchase?
All Sonno mattresses come with a 10-year limited warranty covering manufacturing defects and structural issues. Our furniture and decor items are covered by a 1-year limited warranty.